Terms of Use

Effective April 7, 2026

01

Acceptance

Must be 18 or older to use Hot Mess OS. By creating an account you confirm you meet this requirement. Using the service means you accept these terms in full.

02

Who We Are

Kristina Marie Kendrick built Hot Mess OS because good AI should not require a tech degree, a big team, or a corporate budget to access. This is a second brain for your business — an AI-powered operating system that learns your context, understands your chaos, and helps you turn it into forward momentum.

Not a design agency. Not a branding shop. Not another app to manage. The tool that finally gets how you actually work — and works with it.

Questions: dragbot@hotmessos.tech

03

What Hot Mess OS Is

Hot Mess OS delivers AI-powered business diagnostics, strategic recommendations, and tools that get sharper the more you use them. It sees your specific brand of digital overwhelm and tells you exactly what to do about it — without the agency markup or the generic advice.

Not therapy. Not legal counsel. Not financial advice. Every output is an AI-generated starting point. You verify, you decide, you move. We just make sure you are moving in the right direction.

04

Accounts

Accurate information required at registration. One account per person. You may not share, transfer, or sell your account.

05

Payments and Refunds

Diagnostic ($47)
All sales final. No refunds after diagnostic responses are submitted.
Scoping Session ($497)
All sales final. No refunds once booked.
Custom Build-Out
Quoted individually. Payment terms, milestones, and deliverables in a separate written agreement. Typical structure: net-30 with milestone-based payments.
Consulting Retainer
Monthly, billed in advance. Cancel before next billing cycle. 7-day refund window if automatically billed after a cancellation request.
Subscriptions (when launched)
Cancel anytime before billing date. 7-day refund window for accidental renewals.
06

Intellectual Property

All platform content, software, design, and AI outputs owned by Kristina Marie Kendrick / Hot Mess OS.

Your content remains yours — you grant Hot Mess OS a limited license to use it solely to provide the service.

Outputs may not be resold or redistributed without written permission.

07

Acceptable Use

You agree not to:

  • Use the service for unlawful purposes
  • Reverse engineer or scrape the platform
  • Impersonate another person or entity
  • Upload malicious code
  • Resell any part of the service without a written agreement
08

AI Disclaimer

Hot Mess OS is powered by Anthropic's Claude. AI outputs can be inaccurate, incomplete, or outdated.

You are responsible for independently verifying any AI-generated recommendation before acting on it. Hot Mess OS is not liable for decisions made based on AI outputs.

09

Limitation of Liability

To the maximum extent permitted by law, Hot Mess OS and Kristina Marie Kendrick shall not be liable for indirect, incidental, consequential, or punitive damages. Total liability for any claim shall not exceed the amount paid in the 90 days preceding the claim.

10

Indemnification

You agree to indemnify and hold harmless Hot Mess OS and Kristina Marie Kendrick from claims, damages, or expenses arising from your violation of these Terms or misuse of the service.

11

Termination

We may suspend or terminate your account for violation of these Terms. You may delete your account at any time from Account Settings.

12

Governing Law

State of Texas. Hays County.

13

Changes

14 days email notice before material changes. Continued use after that date constitutes acceptance.

dragbot@hotmessos.tech · hotmessos.tech

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